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FAQs

Frequently Asked Questions

General Questions (4)

PayApp has a suite of financial and payment apps both as PayApp branded and customizable ready-made components for various personal, and business uses.

Is PayApp's apps available only within US?
No, so far all PayApp's apps are available globally.
Are you a research and development company?
Do you work with banks and other financial institutions?
We like one of your app, will you make one that for our brand?

For Merchant App and PayApp POS users

This app is designed with the merchants in mind...

How does the Merchant App works?
What is PayApp POS?
Do you provide card reader like Square or others provide (a dongle that connects via Phone jack)?
Can I accept credit card by manually entering the card information?
What security measures you have in place to protect my financial information?
What happens when I enter invalid PIN more than 5 times?
How do you protect from keystroke listening?
What industry compliance do you support for security?
What is a Payment Gateway?
Which Payment Gatways are supported?
Do you provide Payment Gateway Account?
Yes, PayApp provides payment gateway account to Merchants and businesses, reach out to us today. We have pre-negotiated best industry rates for Merchants and businesses credit card payment acceptance.
Do I have to activation CIM (Customer Information Manager) in Authorize.net?
Will my Payment Gateways credentials be stored securely?
Will I still be able to use my Payment Gateway account outside PayApp's Merchant App or PayApp POS?
My Phone is lost or stolen, what do I do now?
Do you charge any monthly or transaction fee?
Does your app requires any special hardware to read cards?
PayApp POS and Merchant App is customizable such that you create customer branded apps?

For Shoppers, Wallet Users

Wallet app is a cloud based mobile wallet app enabling consumers to store their financial instruments like credit card, debit cards, and prepaid card in PayApp's platform for payment.

How does PayApp Wallet works?
It is so simple...
  • Download the PayApp, create your new account by pressing on Sign-Up for free,
  • Add your card number to the app's Add card screen.
  • Once the card is successfully added then visit any PayApp participating Merchant.
  • To make payment tap on the card, show it to Merchant, the Merchant will then scan the card's code using PayApp's Merchant App. Success!! You will get a receipt in the Messages section of the PayApp...
Do you charge any fee to Wallet users?
Is my card information is securely stored? Where is it stored?
What happen when I enter invalid PIN 5 times?
What security measure you have in place to protect my financial information?
How do you protect from keystroke listening?
What industry compliance do you support for security?
Can I move my existing account from Android to iPhone or vice versa without entering all the information?
Does your customer care can read my credit card information? Is it human readable?
My Phone is lost or stolen, what do I do now?

For Developers

We are developers ourselves and we do everything we can to support other developers. We have built our own apps using the same PayApp developers' framework.

Is developers framework free of cost to use?
Yes, there are no charges for the use of PayApp frameworks.
How do you handle bug/feature requests?
Our use of your information
What to do when I am ready to take my app to Production/Live?